1. Overview
Each tour has its own cancellation deadline and refund tier, which are displayed on the respective tour page at the time of booking.
Each tour has its own cancellation deadline and refund tier, which are displayed on the respective tour page at the time of booking.
You can cancel your booking through the My Bookings area or by contacting us at marwaguide@gmail.com.
Refund tiers may include full, partial, or non-refundable options, with specific thresholds applicable to each tour.
Failure to show up for your tour may result in a forfeiture of the total amount paid.
Cancellation policies for group and multi-passenger bookings may differ. Please refer to the specific tour page for details.
In the event of force majeure or if the operator cancels a tour, you will be notified and offered a suitable alternative or refund.
Requests for modifications to your booking should be made through the My Bookings area or via email.
Refunds will be processed in the original payment currency and method used at the time of booking.
This cancellation policy applies to Virtueday Tours and all its associated services. For questions, contact us at marwaguide@gmail.com