Refund Policy

Refund eligibility is determined by the Cancellation Policy and specific terms outlined on each tour page.

Refunds will be issued through the original payment channel used for the booking.

Refund processing times may vary and generally take a few business days to complete.

Partial refunds may be issued based on the cancellation terms applicable to your booking.

Certain items and fees may be non-refundable as specified in the Cancellation Policy.

If a tour is canceled by the operator, you will be entitled to a full refund or alternative arrangements.

Any currency conversion fees will be handled by your card issuer or payment gateway.

In the event of a dispute or chargeback, please contact us directly to resolve the issue.

For any inquiries regarding refunds, please reach out to us at marwaguide@gmail.com.